What our clients say
Barnardos Children First Service“Assertiveness Training: This training enabled me to become less accommodating and set clearer boundaries for others. I am confident in saying 'no' when necessary. This training has enabled me to gain confidence in handling difficult people and situations.”
Barnardos Children First Service“Stress Management: Very focused, helpful with the Facilitator tailoring the training to meet individual need. The delivery of the training was done in a very entertaining way.”
Barnardos Children First Service“Facilitator made us feel relaxed and comfortable making the learning experience an enjoyable one.”
Barnardos Children First Service“Report Writing: Tailored to meet the need of the organisation. Helped staff to adapt report writing to meet a more professional standard. Excellent Facilitator who presented the training in a professional but friendly manner.”
Barnardos Children First Service“Personal Development: The personal development work helped staff to relate to others in a professional way using communication skills and improving their working relationships. The staff team are now aware of their own strengths and weaknesses enabling them to work together in achieving an effective working environment.”
Open + Direct Insurance Services“Dorothy Jones has been providing quality training programmes for staff at all levels of our business since 2002. The course content and delivery methods have consistently been tailored to both group and individual training needs providing our staff with the necessary skills to ensure our customers experience a first class service. Dorothy and her team provide a professional service which consistently exceeds our expectations.”
Comments on Appraisal Skills
Manufacturing Director“The course has improved my awareness in many areas of the appraisal process.”
Senior Project Manager“Got a lot out of this course - some very good answers and questions.”
Financial Director“I was extremely impressed with the course and what I learnt from it. I do not think that we should be allowing anyone to take an appraisal without having attended it.”
Health and safety manager“The course was very informative and just the right length. Use of props, examples etc very good. I feel that the training will be of great benefit to me and I learned a lot.”
Project manager“Probably the best course in terms of content and trainer I have attended.”